Privacy Policy

Privacy Policy Scope

We at UrboLabs know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. Remember that your use of Urbo’s services is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.


What does this Privacy Policy cover?

This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Services, but not to the practices of companies we don’t own or control, or people that we don’t manage. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, to respond to your questions, to fulfill your requests for certain products and services, to communicate service updates, offers, and promotions to you, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described below.

As noted in the Terms of Use, we do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. Parents and legal guardians may not agree to this Privacy Policy or register for the Services on behalf of any children under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at contactus@urbolabs.com


Will UrboLabs ever change this Privacy Policy?

We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on the Urbolabs.com website, by sending you an email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.


What Information does UrboLabs Collect?

We receive and store any information you knowingly provide to us. For example, when you use the Services, register or create an online account with or through the Services, provide information through your account settings, purchase products or services, request information from us, sign up for newsletters or our email list, use our service, enter into sweepstakes or other promotion, fill out a survey, request customer support, or otherwise communicate with or contact us, we may collect Personal Information such as your name, address, email address, phone number, billing and shipping information, and third-party account credentials (for example, your log-in credentials for Facebook). If you provide your Facebook or other third-party account credentials to us or otherwise sign in to the Services through a third party site or service, you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy. For example, when you log in to the Services using your Facebook credentials, we receive certain of your personally identifiable information associated with your Facebook account. Certain information may be required to register with us or to take advantage of some of our features.

We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address or mobile phone number, we may send promotional communications of interest, such as via email, text message, or push notifications on your mobile device, from or about us, about our products and/or services, or about other promotional materials on behalf of our third party partners and affiliates who we think can offer services and products of interest to you, or email you about your use of the Services. Additionally, Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. Please the “What Choices Do I Have” section below for opting out of communication from us.


Information collected automatically

Whenever you interact with our Services, we automatically receive and record information from your browser or device, which may include your IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. We also may collect information about your use of the Services, including the date and time you visit the Services, the areas or pages of the Services that you visit, the amount of time you spend viewing or using the Services, the number of times you return to the Services, other click-stream or site usage data, emails that you open, forward or click-through to our Site, and other sites that you may visit.

Our advertising partners may also transmit cookies to your browser or device, when you click on ads that appear on the Services. Also, if you click on a link to a third party website or service, a third party may also transmit cookies to you. Again, this Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.

We may use this data to customize content for you that we think you might like, based on your usage patterns, or to communicate with you regarding service updates, offers, and promotions. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting and provide you with the best user experience possible. We may also use this data to address network integrity and security issues, and to investigate and remediate violations of our Terms of Service and Acceptable Use Policies.


Will UrboLabs Share Any of the Personal Information it Receives?

We do not rent or sell your Personal Information in personally identifiable form to anyone. We may share your Personal Information with third parties as described in this section:


Is Personal Information about me secure?

Your account is protected by a password for your privacy and security. If you access your account via a third party site or service, such as Facebook, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.


What choices do I have?

To opt-out of marketing communications you may use one of these convenient methods, but keep in mind some information may be needed to register with us or to take advantage of some of our features.


What choices do I have?

Any information you may disclose on the Services, in blogs, on message boards, in chat rooms, or on other public areas on the Services or other third-party websites or apps that the Services may link to, becomes public information. Please exercise caution when disclosing personal information in these public areas.


What if I have questions about this policy?

If you have any questions or concerns regarding our privacy policies, please send a detailed message to:

contactus@urbolabs.com



Last Updated: Nov 5, 2017